FAQ'S


FAQ'S

What is IPL?

Clinically proven by dermatologists for safe and effective use, IPL stands for 'Intense Pulsed Light' and it is a safe hair removal system used to achieve permanent hair removal. The pulse works under the skin's surface to target hairs at the root to inhibit their growth. 

How often do I need to use it & is it safe?

We recommend using the system once weekly for the first 10 weeks. After this period as results take place we recommend using it once a month, or every 2-3 months as needed.

Various research studies over the years have demonstrated safe and effective use of IPL hair removal, intense pulsed light is used to achieve permanent hair removal in the long run.

 
Which areas of my body can I use this on?

You can use your IPL handset on your entire body however we recommend keeping clear of your eyes and other sensitive areas, direct contact with eyes can lead to impaired vision. We highly recommend steering clear of sensitive facial areas, we recommend usage anywhere below your cheekbones as a safety precaution.

Does it hurt?

IPL treatment is quick and painless, most users describe the pulsed light as a warm, tingling sensation on the skin.

 

How long will it take before I start seeing results?

Most users notice reduction of hair after just 3-4 treatments. We recommend up to 12 treatments to start seeing results however, results vary from person to person.

 

How many years will this product last?

Our IPL handsets last for 30-40 Million flashes (approximately 12 years usage)

 

Can I use the device when I have fake tan on?

No, all fake tan or moisturisers should be removed prior to using the device, you must ensure the skin is clean and dry prior to usage, no other products should be present on the skin prior.

 

Do I need to shave before using the device?

Yes, to ensure best results we recommend shaving the night before, for the IPL to work the best, it is required that the root is still intact therefore we do not recommend plucking/epilating/waxing prior to using the device.

 

Does IPL work for all skin tones?

IPL Is only suitable for all but dark skin tones, research has proven the best results are seen on those with fair skin and dark hair, Lumia Azure does NOT recommend IPL for:

  • Dark skin tones (tanned or natural)
  • Sensitive fair skin which is naturally red, very light blonde hair or grey/white natural hairs

Check the below tone chart to see if IPL is suitable for you.

 

Is it safe to IPL over freckles or moles?


IPL should not be used over any Moles, broken skin, birthmarks, tattoos, or any other pigmented/discoloured skin.

I have tattoos, can I still use this IPL Device?

We strongly advise that the IPL is not used over any tattoos the IPL light over tattoos may result to the tattoo being affected and may cause the skin in that area to burn.


Can I use IPL during pregnancy?


Although there is no evidence to suggest IPL is harmful during pregnancy we highly do not recommend using it as a safety & precaution here at Lumia azure.





 

Does it have warranty? Your Lumia Azure device is warranted to be free from defect in due to components and workmanship lasting up to a period of 1 year from the original date of purchase.